What type of training does the VA offer to veterans to improve their Telehealth skills?

The VA offers basic tech training and guided tutorials to veterans to enhance their telehealth skills because these resources are specifically designed to help veterans navigate and utilize telehealth platforms effectively. Basic tech training ensures that veterans are comfortable with the technology, which is crucial for accessing telehealth services. Guided tutorials provide step-by-step instructions on how to use various telehealth tools, addressing common barriers such as accessing online appointments, utilizing diagnostic equipment, or engaging in telehealth consultations.

In the context of telehealth, equipping veterans with fundamental technical skills is essential because it directly impacts their ability to utilize healthcare services remotely, thereby improving their access to care and patient outcomes. This type of training aligns with the VA’s mission to provide effective healthcare delivery to veterans, particularly in a digital landscape where remote services are becoming increasingly important.